{"id":5621,"date":"2026-11-03T08:28:01","date_gmt":"2026-11-03T08:28:01","guid":{"rendered":"https:\/\/flj-pcb.com\/?page_id=5621"},"modified":"2026-11-03T08:28:01","modified_gmt":"2026-11-03T08:28:01","slug":"ordering-delivery","status":"publish","type":"page","link":"https:\/\/flj-pcb.com\/cs\/ordering-delivery\/","title":{"rendered":"Ordering and Delivery"},"content":{"rendered":"<div class=\"rs-page flj-page\" id=\"flj-content\"><section class=\"rs-hero\"><div class=\"container\"><div class=\"breadcrumb\"><a href=\"https:\/\/flj-pcb.com\/cs\/\">Home<\/a><span>\/<\/span><a href=\"https:\/\/flj-pcb.com\/cs\/support\/\">Technical Support<\/a><span>\/<\/span><span>Ordering &amp; delivery<\/span><\/div><div class=\"rs-hero-grid\"><div class=\"rs-hero-copy\"><span class=\"eyebrow\">Helpful guidance from design to delivery<\/span><h1>Ordering &amp;<br\/><em>Delivery Guide<\/em><\/h1><p class=\"rs-lead\">From your first enquiry to the delivered boards, our team will help you through each step.<\/p><p>Start with the files or project information you have. We\u2019ll review them, discuss your needs and prepare the next steps with you.<\/p><div class=\"rs-actions\"><a class=\"btn\" href=\"#file-check\">Send your files for review \u2197<\/a><a class=\"text-link\" href=\"#getting-started\">Explore the guide \u2193<\/a><\/div><\/div><figure class=\"rs-figure rs-photo\"><img fetchpriority=\"high\" width=\"1000\" height=\"750\" src=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-protected-board-packing.webp\" class=\"attachment-full size-full\" alt=\"PCB assemblies arranged in protective packaging\" decoding=\"async\" loading=\"eager\" sizes=\"(max-width: 800px) calc(100vw - 40px), 600px\" srcset=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-protected-board-packing.webp 1000w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-protected-board-packing-300x225.webp 300w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-protected-board-packing-768x576.webp 768w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-protected-board-packing-16x12.webp 16w\" \/><figcaption>Manufacturing and delivery planning start with a conversation about your project.<\/figcaption><\/figure><\/div><\/div><\/section><section class=\"rs-section\" id=\"getting-started\"><div class=\"container rs-editorial-layout\"><div class=\"rs-section-label\"><h2>How to start a PCB or PCBA enquiry<\/h2><\/div><div class=\"rs-section-body rs-copy\"><p>Send your board files and, for assembly, your parts list or available assembly data. A short message about quantity, the application and delivery destination helps us understand the project.<\/p><p>If the design is still developing, say which decisions are open. You can ask about material, sourcing, assembly, testing or schedule before every detail is settled. Our engineers will review the information and follow up if something would help.<\/p><p>Na str\u00e1nk\u00e1ch <a href=\"https:\/\/flj-pcb.com\/cs\/resources\/pcb-fabrication-files\/\">PCB file guide<\/a> a <a href=\"https:\/\/flj-pcb.com\/cs\/resources\/pcb-assembly-files\/\">assembly file guide<\/a> explain the common documents if you would like to explore them first.<\/p><\/div><\/div><\/section><section class=\"rs-section rs-tinted\" id=\"steps\"><div class=\"container\"><div class=\"rs-heading\"><h2>What happens after you send the files?<\/h2><\/div><div class=\"rs-table-wrap\"><table><thead><tr><th scope=\"col\">Krok<\/th><th scope=\"col\">What happens<\/th><th scope=\"col\">How we work with you<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Enquiry review<\/th><td>We look at the available files and project needs<\/td><td>Discuss the design stage, quantity and intended build<\/td><\/tr><tr><th scope=\"row\">Engineering conversation<\/th><td>The team checks the information for the proposed work<\/td><td>Explain questions and help identify useful additions<\/td><\/tr><tr><th scope=\"row\">Quotation<\/th><td>The project scope, price and schedule are brought together<\/td><td>Discuss materials, sourcing, assembly, testing and delivery<\/td><\/tr><tr><th scope=\"row\">Order preparation<\/th><td>The agreed details are connected to the build<\/td><td>Confirm the current revision and any remaining choices<\/td><\/tr><tr><th scope=\"row\">Manufacturing and dispatch<\/th><td>Boards move through the planned production and delivery stages<\/td><td>Share relevant order and shipment information<\/td><\/tr><\/tbody><\/table><\/div><p>You can begin at the enquiry stage with an incomplete package. We\u2019ll help work through the details before the board goes into production.<\/p><\/div><\/section><section class=\"rs-section\" id=\"quotation\"><div class=\"container rs-editorial-layout\"><div class=\"rs-section-label\"><h2>Understanding your quotation<\/h2><\/div><div class=\"rs-section-body rs-copy\"><p>The quotation brings together the work discussed for your project. A bare-board order may include construction, finish and quantity. An assembly order can also include component sourcing, setup, assembly, programming and testing.<\/p><p>If a choice is still open, we can discuss how it affects the price and schedule. For example, an alternative component or a different material may change the options available.<\/p><p>Ask about anything you would like clarified, including payment arrangements, freight or delivery terms. The team can walk through the quotation with you so the next step is clear.<\/p><\/div><\/div><\/section><section class=\"rs-section rs-tinted\" id=\"changes\"><div class=\"container rs-editorial-layout\"><div class=\"rs-section-label\"><h2>Working with revisions and repeat orders<\/h2><\/div><div class=\"rs-section-body rs-copy\"><p>Designs evolve. If you update a PCB file, BOM or firmware after the enquiry, send the new version and a brief note about the changes. We can review the update and discuss any effect on the project.<\/p><p>For a repeat build, a previous order reference helps us find the earlier information. Tell us the new quantity and whether the board, parts or testing have changed.<\/p><p>If an order is already in progress, contact the team with the update as soon as possible. We\u2019ll discuss what stage the order has reached and the practical options.<\/p><\/div><\/div><\/section><section class=\"rs-section\" id=\"schedule\"><div class=\"container rs-two\"><div class=\"rs-copy\"><h2>Planning around your delivery date<\/h2><p>Let us know when you would like to receive the boards and where they need to go. If there is a prototype review, exhibition or installation date, mention it so we can understand the priority.<\/p><p>Production timing includes preparing the work, obtaining materials and completing the planned manufacturing and checks. Dispatch is the handover to the carrier; arrival also depends on the transport route and destination.<\/p><p>We can discuss the schedule alongside the sourcing and test plan, and look at shipment options for your project. If a partial delivery would help, tell us and we can review the arrangement.<\/p><\/div><figure class=\"rs-figure rs-photo\"><img loading=\"lazy\" width=\"1280\" height=\"760\" src=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-esd-board-packaging.webp\" class=\"attachment-full size-full\" alt=\"A circuit board being placed in protective packaging\" decoding=\"async\" sizes=\"auto, (max-width: 800px) calc(100vw - 40px), 600px\" srcset=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-esd-board-packaging.webp 1280w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-esd-board-packaging-300x178.webp 300w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-esd-board-packaging-1024x608.webp 1024w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-esd-board-packaging-768x456.webp 768w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-esd-board-packaging-18x12.webp 18w\" \/><figcaption>Packing and transport arrangements form part of the delivery conversation.<\/figcaption><\/figure><\/div><\/section><section class=\"rs-section rs-tinted\" id=\"shipping\"><div class=\"container\"><div class=\"rs-shipping-heading\"><span class=\"eyebrow\">Delivery your way<\/span><h2>Flexible shipping options<\/h2><p>Choose our courier service or use your own freight forwarder.<\/p><\/div><article class=\"rs-express-strip\"><div class=\"rs-express-intro\"><h3>International express<\/h3><p>Ship with DHL, FedEx, UPS or TNT.<br\/>Your own courier account is welcome.<\/p><\/div><div class=\"rs-courier-row\"><div class=\"rs-courier-mark rs-courier-dhl\"><img loading=\"lazy\" width=\"600\" height=\"600\" src=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp\" class=\"attachment-full size-full\" alt=\"DHL\" decoding=\"async\" sizes=\"auto, (max-width: 800px) calc(100vw - 40px), 600px\" srcset=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp 600w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-300x300.webp 300w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-150x150.webp 150w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-12x12.webp 12w\" \/><\/div><div class=\"rs-courier-mark rs-courier-fedex\"><img loading=\"lazy\" width=\"600\" height=\"600\" src=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp\" class=\"attachment-full size-full\" alt=\"FedEx\" decoding=\"async\" sizes=\"auto, (max-width: 800px) calc(100vw - 40px), 600px\" srcset=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp 600w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-300x300.webp 300w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-150x150.webp 150w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-12x12.webp 12w\" \/><\/div><div class=\"rs-courier-mark rs-courier-tnt\"><img loading=\"lazy\" width=\"600\" height=\"600\" src=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp\" class=\"attachment-full size-full\" alt=\"TNT\" decoding=\"async\" sizes=\"auto, (max-width: 800px) calc(100vw - 40px), 600px\" srcset=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp 600w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-300x300.webp 300w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-150x150.webp 150w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-12x12.webp 12w\" \/><\/div><div class=\"rs-courier-mark rs-courier-ups\"><img loading=\"lazy\" width=\"600\" height=\"600\" src=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp\" class=\"attachment-full size-full\" alt=\"UPS\" decoding=\"async\" sizes=\"auto, (max-width: 800px) calc(100vw - 40px), 600px\" srcset=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos.webp 600w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-300x300.webp 300w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-150x150.webp 150w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-express-courier-logos-12x12.webp 12w\" \/><\/div><\/div><\/article><article class=\"rs-forwarder-panel\"><img loading=\"lazy\" width=\"1200\" height=\"800\" src=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-global-freight-port.webp\" class=\"rs-freight-photo\" alt=\"Containers and cranes at an international freight port\" decoding=\"async\" sizes=\"auto, (max-width: 800px) calc(100vw - 40px), 600px\" srcset=\"https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-global-freight-port.webp 1200w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-global-freight-port-300x200.webp 300w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-global-freight-port-1024x683.webp 1024w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-global-freight-port-768x512.webp 768w, https:\/\/flj-pcb.com\/wp-content\/uploads\/2026\/11\/support-photos-global-freight-port-18x12.webp 18w\" \/><div class=\"rs-forwarder-copy\"><span class=\"eyebrow\">Air freight \u00b7 Sea freight \u00b7 Consolidation<\/span><h3>Your nominated freight forwarder<\/h3><p>We welcome your chosen forwarder and help coordinate pickup, packing details and shipping documents.<\/p><p>Tell us your destination and preferred shipping method. We\u2019ll help arrange the next step.<\/p><\/div><\/article><\/div><\/section><section class=\"rs-section\" id=\"receiving\"><div class=\"container rs-editorial-layout\"><div class=\"rs-section-label\"><h2>Support when the boards arrive<\/h2><\/div><div class=\"rs-section-body rs-copy\"><p>When the shipment arrives, the order details and packing information help you identify the boards and quantities. If you have a receiving question or notice something you would like us to review, contact the team.<\/p><p>A photograph, order reference and short description give us a useful starting point. For a technical question, any available test information helps us understand what you observed. We\u2019ll review it with you and discuss the next step.<\/p><\/div><\/div><\/section><section class=\"rs-section\" id=\"guide-faqs\"><div class=\"container rs-faq\"><div><span class=\"eyebrow\">A little help getting started<\/span><h2>Your questions, answered<\/h2><\/div><div><details><summary>Can I ask for a quote before the design is complete?<\/summary><p>Yes. Send the available information and tell us which details are still being developed. We can discuss the project and work through the additions with you.<\/p><\/details><details><summary>What should I do if I am not sure about the delivery schedule?<\/summary><p>Tell us your preferred arrival date and destination. We\u2019ll review the manufacturing, sourcing and transport options with you.<\/p><\/details><details><summary>Can I update the files after sending an enquiry?<\/summary><p>Yes. Share the revised files and explain what changed so we can review the current design together.<\/p><\/details><details><summary>Can you help with a repeat order?<\/summary><p>Yes. Send the previous order reference, quantity and any updates. We can use the earlier project information as a starting point.<\/p><\/details><details><summary>Which couriers can you ship with?<\/summary><p>We support DHL, FedEx, UPS and TNT. Tell us your destination and preferred schedule, and we can help confirm a suitable service and shipping cost.<\/p><\/details><details><summary>Can I use my own freight forwarder or courier account?<\/summary><p>Yes. You can nominate your freight forwarder or tell us about your preferred courier account. We will coordinate the collection or handover and confirm the shipment arrangements with you.<\/p><\/details><\/div><\/div><\/section><section class=\"rs-section rs-contact\" id=\"file-check\"><div class=\"container rs-editorial-layout\"><div class=\"rs-section-label\"><span class=\"eyebrow\">Start with what you have<\/span><h2>Tell us what you would like to build<\/h2><\/div><div class=\"rs-section-body rs-copy\"><p>Share your available files, quantity and destination. If you are still exploring the project, describe the help you need and we\u2019ll take it from there.<\/p><p>E-mail <a href=\"mailto:Sales@fljpcb.com\">Sales@fljpcb.com<\/a> with your files or question. Our team will review the information and follow up with you about the next step.<\/p><div class=\"rs-actions\"><a class=\"btn\" href=\"mailto:Sales@fljpcb.com?subject=PCB%20project%20enquiry\">Send your files to our team \u2197<\/a><a href=\"https:\/\/flj-pcb.com\/cs\/support\/\">Explore technical support \u2192<\/a><\/div><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Home\/Technical Support\/Ordering &amp; delivery Helpful guidance from design to delivery Ordering &amp;Delivery Guide From your first enquiry to the delivered 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